Information We Collect
We collect information to provide you with a seamless shopping experience. The types of personal data we collect include:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Account Information: Username, password, and order history if you create an account on our website.
- Transaction Information: Information related to your purchases, such as items purchased, prices, and shipping details.
- Usage Data: Information on how you navigate our website, including pages viewed, time spent on pages, and interactions.
- Cookies and Tracking Technologies: We use cookies, pixel tags, and similar technologies to track browsing behavior and preferences.
1. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process and fulfill your orders, including payment processing, shipping, and order confirmation.
- Customer Support: To provide assistance, respond to inquiries, and manage returns or exchanges.
- Personalization: To enhance your shopping experience by providing tailored product recommendations and offers based on your preferences and purchase history.
- Marketing: To send you promotional materials, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.
- Website Improvement: To analyze website usage and improve our services, layout, and content.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
2. How We Share Your Information
Vervetine will never sell your personal information. We may share your data in the following circumstances:
- Service Providers: We may share your information with third-party vendors (e.g., payment processors, shipping companies) to complete transactions and deliver products.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.
3. Cookies and Tracking Technologies
Vervetine uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our website, and deliver relevant advertisements.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
4. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access and Correction: You may request access to the personal information we hold about you and ask us to correct or update it.
- Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
- Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
5. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal or reporting obligations.
7. Third-Party Links
Our website may contain links to third-party websites. Vervetine is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to this Privacy Policy
Vervetine reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.